Feedback

Our aim is to ensure that we provide our customers with a high standard of service and to consistently meet and exceed your expectations.

Please take a moment to share with us your experience of our office.

Your privacy is important to us. The information you submit will not be disclosed or shared with any external organisation, and will only be used to improve our service to you.

If you wish to make a complaint, please note the information here Making a complaint

Online Customer Survey

By completing the following brief survey, you will be assisting us in our aim to deliver high quality service and customer satisfaction.

KEY:

A	Exceeded my expectations
B	Met my expectations
C	Was below my expectations

On the scale provided, please circle your level of satisfaction:

Overall Rating:
A. B. C.

Our standards:
A. B. C.

Professional:
A. B. C.

Efficent::
A. B. C.

Did you understand our advice?
Yes. No. Not all.

Which section were you assisted by: (please tick appropriate box/es)

	Estates and/or trusts		Administration/Management
	Will and/or Power of Attorney		Financial management/Protected Person
	Unclaimed Moneys		Unknown beneficiary

OPTIONAL

Your name:
Address line 1:
Address line 2:
Contact number:

Are you a:

Client

Stakeholder

Service Provider

Seminar Attendee

Client	=	Appointments, assigned trust officer or beneficiary
Stakeholders	=	Tribunals, Public Advocate, Courts, Disability & Mental Health Services
Service providers	=	Carers, advocates, external managers

Should you wish to comment further please do so below or attach details as to how you believe we could improve our service.

For further information on our services or to express your concerns, please do not hesitate to contact one of our trust officers.

Would you recommend our services to anyone else?

Yes

Last updated 20 March 2007